Shipping policy

Delivery Times

UAE

  • Free delivery on orders above 135 AED

  • Express delivery: 1–2 business days

  • Standard delivery: 5–7 business days

International Orders

  • Standard delivery: 7–14 business days, depending on your location

  • Full tracking is provided for all orders

Please note that delivery times are estimates and may occasionally vary due to customs clearance or unforeseen courier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order weight.

Customs & Duties

All international orders are shipped DDP (Delivered Duty Paid).

This means that any applicable customs duties and import taxes are covered in advance, so there are no additional fees to pay upon delivery.

Tracking

Once your order has been shipped, you will receive a tracking link via email or WhatsApp so you can follow your parcel every step of the way.

Delivery Issues

Please ensure that your delivery address, phone number, and email address are entered correctly at checkout.

If a delivery attempt is missed or the courier is unable to reach you, delays may occur.

If you need any assistance or have questions regarding your order, feel free to reach out at:

chloe@inwordsgifting.com

I'm always happy to help 🤍

A Little Note 🤍

Every order is personally prepared and packed by Chloe, with care and attention to every detail.

Thank you so much for supporting InWords Gifting. I hope your gift becomes a keepsake to cherish for many years to come. 🤍